Support

At Newlucky Casino, we believe in providing top-notch assistance to our players whenever they need it. Whether you're a night owl or an early bird, our 24/7 customer service ensures that help is always just a click or a call away.

Your Support Options

We offer a variety of ways to reach out, so you can choose what suits you best:

Live Chat : For immediate assistance, our live chat feature connects you directly with a support agent. Expect swift and friendly responses to ensure you get back to playing as soon as possible.
Email Support : Send us an email at info@newluckycasino.com for inquiries that may require detailed assistance. We strive to respond to all emails within 24 hours, providing comprehensive solutions to your queries.
Phone Support : Prefer speaking to someone? Our phone support is available around the clock. Call us anytime for prompt assistance with any issue you might encounter.

Quick Answers at Your Fingertips

In addition to personalized support, our extensive FAQ section covers a wide range of common questions. From account setup and verification to transaction details and gameplay rules, you'll find answers that help you resolve issues independently.

Dedicated and Knowledgeable Team

Our support team isn’t just knowledgeable—they're passionate about helping you. Whether you need help with account-related queries, transaction issues, or have gameplay questions, we are here to ensure your experience at Newlucky Casino is smooth and enjoyable.

Rest assured, our team is committed to resolving your issues promptly and efficiently, so you can focus on enjoying the games from top providers like NetEnt, Evolution Gaming, and Playtech among others.

Playing with Confidence

We want you to feel confident and comfortable while playing. That's why we emphasize excellent customer service and support. If there’s anything we can do to enhance your experience, don't hesitate to reach out.

Explore more about our offerings and bonuses, such as the enticing 100% up to $200 in Free Bets, and enjoy a seamless gaming experience at Newlucky Casino.